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12.2 Definitions

  1. A grievance is a dispute of one or more employees, or a dispute between the State and PECG, involving the interpretation, application, or enforcement of the express terms of this Agreement.
  2. A complaint is a dispute of one or more employees or PECG involving the application or interpretation of a written rule or policy not covered by this Agreement and not under the jurisdiction of the SPB. Complaints shall only be processed as far as the department head or designee.
  3. As used in this procedure, the term “immediate supervisor” means the individual identified by the department head.
  4. As used in this procedure, the term “party” means PECG or employee, or the State.
  5. A “PECG representative” refers to an employee designated as a PECG steward or a paid staff representative.